Privacy Policy

1. Information We Collect

We collect information that falls into the following categories:

A. Information You Provide Directly

  • Account Registration Data: When you create an account, we collect your name, email address, and password.
  • Payment and Transaction Data: When you subscribe to a paid plan, we collect information necessary to process your payment, such as your billing address and transaction details. We use third-party payment processors and do not directly store sensitive payment card details.
  • User Content: The raw text and files (e.g., PDF, DOCX) of your resume, details of your LinkedIn profile (headlines, summaries, experience, skills), job descriptions and target roles you submit for matching, cover letters and other professional content you generate or optimize.
  • Communication Data: Information you provide when contacting our support team (e.g., through email or phone).

B. Information Collected Automatically

  • Usage Data: Details about how you access and use the Service, such as the features you use, the time and duration of your activity, and the pages you view.
  • Device and Technical Data: Information about the device and software you use, including your IP address, browser type, operating system, and unique device identifiers.
  • Cookies and Tracking: We use cookies and similar tracking technologies (like pixels and web beacons) to track activity on our Service and hold certain information.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide and Maintain the Service: To create, operate, and deliver the AI-powered tools (Resume Optimization, LinkedIn Profile Optimizer, Job Matching, etc.) you subscribe to.
  • To Improve the Service and AI Models: To analyze usage patterns, understand user needs, troubleshoot technical issues, and continually train and improve our underlying Advanced AI and Large Language Models (LLMs) to enhance the accuracy and relevance of the career optimization outputs.
  • Account Management: To manage your registration, provide customer support, and process your subscription payments.
  • Communication: To send you service announcements, security alerts, administrative messages, and, with your consent, marketing or promotional communications.
  • Security and Fraud Prevention: To protect the security and integrity of our Service, prevent fraud, and enforce our Terms and Conditions.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Sharing and Disclosure of Information

We will not sell or rent your User Content or personal data to third parties. We may disclose your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, cloud hosting, and data analytics. These service providers are legally bound to protect your information and use it only for the purposes for which it was disclosed.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as a business asset.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of CareerCraft, or protect the personal safety of users or the public.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Data Retention and Security

Data Retention

We retain your personal information and User Content for as long as your account is active or as needed to provide you with the Service. If you close your account, we will delete or anonymize your personal data within a reasonable period, unless retention is required to comply with our legal obligations, resolve disputes, or enforce our agreements.

Security

We are committed to securing your data. We use industry-standard security measures, including 256-bit SSL Encryption, to protect your data during transmission and storage. Access to your personal information is restricted to authorized employees and contractors who need the data to perform their job functions.

Last Updated: November 27, 2025